The Work Remix with Lindsey Pollak

Bringing Your Human to Work During COVID-19 with Erica Keswin

Episode Summary

This week’s episode continues our special series on navigating career and workplace issues during the coronavirus pandemic. Lindsey’s guest is bestselling author, workplace strategist and founder of The Spaghetti Project, Erica Keswin. Erica Keswin is a bestselling author, internationally sought-after speaker and founder of the Spaghetti Project, a roving ritual devoted to sharing the science and stories of relationships at work. She helps businesses, organizations and individuals improve their performance by honoring relationships in every context. Her book, Bring Your Human to Work: 10 Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World was published in 2018 by McGraw-Hill. Her next book, Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic will be published by McGraw-Hill in January 2021. Lindsey and Erica hold a deep and engaging discussion exploring top-of-mind questions such as: How do you balance self-care with achieving business goals while working at home? During a time when video conferencing seems to be an expectation, how do you stay connected without burning out? And what are business leaders doing to effectively keep their teams connected while apart? About The Work Remix The Work Remix with Lindsey Pollak is a show that takes a positive approach to personal and organizational change, combining classic business practices from the past with modern ways of working. In today’s fast-paced, high tech, multigenerational work environment, we all must be remixers to succeed.

Episode Notes


“Your Remote Work Questions, Answered,” By Reuters, The New York Times (April 9, 2020)

Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World,  By Erica Keswin, McGraw-Hill (September 20, 2018)

Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic By Erica Keswin,  will be published by McGraw-Hill in January 2021.


Top 5 Tips To Feel More Connected Right Now By Erica Keswin

1. Be real and push yourself to let people in. The more that everyone can share a little bit of themselves, the more comfortable others will feel to do the same.

2. Once or twice a week, have personal check-ins during your meetings.

3. Be transparent on your calls. People want to hear from leaders.

4. Engage in rituals that you can continue to do; it gives a sense of psychological safety, belonging and purpose.

5. Have some fun and lighten up.

Check out the Spaghetti Project, founded by Erica Keswin

Email Erica Keswin at and mention you listened to this interview to receive your free ebook. 

For more advice and career resources, sign up for Lindsey’s newsletter or follow her on LinkedIn, Facebook, Instagram or Twitter

To further support you, Lindsey offers a list of resources on how you can lead and succeed in the multigenerational workplace. To access this list, text the word “Lindsey” to 33-777.



“For me, self care is about asking myself: Does my calendar reflect my values? What’s important to me, this week, this day, this hour?”  - Erica Keswin

“We often think about this desire to be connected to purpose, as it relates to Millennials or Gen Z. This desire for purpose really is a human thing and it's in all of us. And that is something I'm seeing pulling the generations together.” - Erica Keswin

“The leaders who are handling this crisis and keeping their people motivated are reminding them that they are connected to an organization and that they have purpose and their work has purpose.” - Erica Keswin


Follow Erica Keswin

LinkedIn: Erica Keswin

Twitter: Erica Keswin

Instagram: Erica Keswin

Facebook: Erica Keswin


Follow Lindsey Pollak

LinkedIn - /lindseypollak

Facebook - /LindseypollakAuthor

Instagram - @Lindseypollak

Twitter - @Lindseypollak

Youtube - Lindsey Pollak


Books by Lindsey Pollak 

Wall Street Journal and Financial Times book of the month: The Remix: How to Lead and Succeed in the Multigenerational Workplace

New York Times Best Seller: Becoming the Boss: New Rules for the Next Generation of Leaders

Getting From College to Career: Your Essential Guide to Succeeding in the Real World

If you have a question about thriving in today’s workplace, email it to Lindsey at